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Home/Privacy Policy

Privacy Policy

Last updated: April 4, 2026 · Compliant with GDPR, CCPA and UK GDPR

1. Who we are

Yiwu Spark ("we", "us", "our") operates https://berkam.com. We are committed to protecting your personal data.

Data Controller: Yiwu Spark, Yiwu, Zhejiang Province, China
Contact: [email protected]

2. What data we collect

We collect information you provide directly:

  • Name, email address and shipping address (for order processing)
  • Payment information — processed securely by our payment partners (Stripe, Alipay, WeChat Pay, YiPay). We never store full card numbers.
  • Email address if you subscribe to our newsletter (explicit consent required)
  • Order history and preferences

We collect automatically (only with your consent via cookie banner):

  • IP address, browser type, device type
  • Pages visited, time on site (via analytics cookies)

3. How we use your data

  • To process and fulfil your orders (legal basis: contract performance)
  • To send order confirmations and shipping updates (legal basis: contract)
  • To send marketing emails, only if you have opted in (legal basis: consent)
  • To improve our website and products (legal basis: legitimate interests)

4. Your rights (GDPR / UK GDPR)

If you are based in the EU, UK or EEA, you have the right to: access your personal data; correct inaccurate data; request deletion ("right to be forgotten"); object to processing; data portability; withdraw consent at any time.

To exercise these rights, email [email protected]. We will respond within 30 days.

5. Your rights (CCPA — California residents)

You have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell your data to third parties.

6. Cookies

We use cookies only with your explicit consent (via our cookie banner). You can withdraw consent at any time via "Cookie Settings" in our footer. We use: strictly necessary cookies (no consent required), analytics cookies (Google Analytics, requires consent), and marketing cookies (only if you opt in).

7. Data transfers outside the EEA

Your data may be transferred to servers outside the EEA. We ensure adequate protection through Standard Contractual Clauses (SCCs). Our payment processor Stripe is certified under EU-US data transfer frameworks.

8. Data retention

Order data is retained for 7 years for tax and legal compliance. Newsletter data is retained until you unsubscribe. You may request deletion of non-essential data at any time.

9. Third-party processors

  • Stripe — credit/debit card payments
  • Alipay Global (Antom) — Alipay payments
  • WeChat Pay Global — WeChat payments
  • 易支付 YiPay — Chinese payment channels
  • DHL / EMS / PostNL — shipping and delivery
  • Google Analytics — website analytics (consent required)

10. Contact & complaints

Questions? Email [email protected]. EU residents may also lodge a complaint with their local supervisory authority.

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